Shell General Business Principles

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviours. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

We were one of the first global companies to state and share our beliefs when we published our General Business Principles in 1976. As part of these principles, we commit to contribute to sustainable development, balancing short and long-term interests and integrating economic, environmental and social considerations into our decision-making.

All Shell employees and contractors, and those at joint ventures we operate, are expected to understand and continually behave in line with our Business Principles. We expect suppliers, and joint ventures that we do not operate, to apply equivalent principles.

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Shell Code of Conduct

Our Code of Conduct guides employees on how to apply the Shell General Business Principles in line with our core values. It provides practical advice on how to comply with laws and regulations and how to relate to customers, communities and colleagues.

Legal and regulatory requirements have never been more complex or demanding. The Shell Code of Conduct clarifies the standards we expect our employees to follow and the behaviours we expect them to adopt.

The Shell Code of Conduct covers such areas as: individual and manager responsibilities; behaviours, people and culture; information and communication; and third party and international interactions.

Ethics and Compliance Manual

Our Ethics and Compliance Manual sets out Shell’s commitment to Ethics and Compliance and defines requirements for Businesses and Functions to comply with laws on Anti-Bribery and Corruption, Anti-Money Laundering, Preventing the Facilitation of Tax Evasion, Antitrust, Data Privacy and Trade Compliance.

This Manual builds on the Shell General Business Principles and the Shell Code of Conduct and the requirements are in addition to those stated in the Code of Conduct.

Download the Shell Ethics and Compliance Manual

Diversity and Inclusion at Shell

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued,?from our employees to our customers and partners.

We are committed to attracting, developing and retaining a diverse and talented workforce. Their richness of perspectives helps us to create strong connections wherever we do business.

We foster diversity and inclusion through a wide range of programs and activities. These include global and local talent plans to ensure our most talented people are?progressing irrespective of gender, ethnicity or?other differences. We also have a suite of employee and leadership awareness and development programs as well as mentoring initiatives, progressive policies that support flexible working, and a network of over 75?employee resource groups. We continually look for new ways to enrich our inclusive culture.

More In About Us

Code of Ethics

Code of Ethics for Executive Directors and Senior Financial Officers of the Shell group.

Shell Global Helpline

Our Global Helpline allows employees and stakeholders to raise concerns and report instances of potential non-compliance with our values and principles.

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Human rights

We have the responsibility and are committed to respect human rights with a strong focus on communities, security, labour rights and supply chain conditions.

Business integrity

Our core values of honesty, integrity and respect for people are reflected in the Shell General Business Principles.

Transparency

Doing business in a clear, open and transparent way is a commitment we work hard to keep.

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